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Title
Text copied to clipboard!Hot Counter Assistant
Description
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We are looking for a Hot Counter Assistant to join our team and provide excellent customer service at the hot food counter. This role involves preparing and serving hot food items, maintaining cleanliness and organization of the counter area, and ensuring that all food safety standards are met. The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Responsibilities include assisting customers with their orders, replenishing food supplies, and collaborating with kitchen staff to ensure timely service. Attention to detail and a commitment to hygiene and safety are essential. This position is perfect for someone who enjoys interacting with customers and working as part of a team in a dynamic food service setting. Previous experience in food service or retail is preferred but not required. Training will be provided to help you succeed in this role. If you are motivated, reliable, and passionate about delivering great customer experiences, we encourage you to apply for the Hot Counter Assistant position.
Responsibilities
Text copied to clipboard!- Greet and assist customers at the hot food counter
- Prepare and serve hot food items according to company standards
- Maintain cleanliness and organization of the counter area
- Ensure compliance with food safety and hygiene regulations
- Replenish food supplies and monitor stock levels
- Collaborate with kitchen and service staff to ensure timely service
- Handle customer inquiries and resolve issues promptly
- Operate cash registers or payment systems as needed
- Follow all company policies and procedures
- Report any equipment malfunctions or safety hazards
Requirements
Text copied to clipboard!- High school diploma or equivalent preferred
- Previous experience in food service or retail is a plus
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling transactions
- Knowledge of food safety and hygiene practices
- Ability to stand for extended periods
- Team player with a positive attitude
- Flexible availability including weekends and holidays
- Reliable and punctual
Potential interview questions
Text copied to clipboard!- Do you have previous experience working in food service?
- Are you comfortable standing for long periods during your shift?
- Can you work flexible hours including weekends and holidays?
- How do you handle difficult or dissatisfied customers?
- Are you familiar with food safety and hygiene standards?
- Do you have experience operating cash registers or POS systems?
- Can you work effectively as part of a team?
- Are you able to follow detailed instructions and procedures?
- What motivates you to work in a customer service role?
- How do you prioritize tasks during busy periods?
